RAJEEV, Sankar. Analysis on Waiting Lines in the Context of Service Encounter: Waiting Lines. Asian Journal of Managerial Science, [S. l.], v. 12, n. 1, p. 26–31, 2023. DOI: 10.51983/ajms-2023.12.1.3440. Disponível em: https://www.ajmsjournal.org/index.php/ajms/article/view/3440. Acesso em: 4 jul. 2025.